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Refer to the following answers to commonly asked questions (also
known as frequently asked questions or FAQs). If your question is
not answered below, please send your question by e-mail to support@presentersoft.com
and we will respond as soon as possible.
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| Using
PowerVideoMaker Professional |
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Q:What is PowerVideoMaker Professional?
PowerVideoMaker Professional is a perfect
solution for converting powerpoint presentations to DVD quality video in AVI,MPEG or WMV format.
Q:
How to convert PowerPoint presentations to DVD?
With PowerVideoMaker Professional v4.0, you can convert a PowerPoint presentation to DVD in a few steps.
You can also convert PowerPoint presentations to video first, then burn a DVD using DVD Authoring software of third-party vendors such as Sonic MyDVD, NeroVision ,Ulead DVD MovieFactory .
Q:Can I include movie clip in slides?
Yes. However PowerVideoMaker only supports movies that are set as "Stop playing when click".
Q:What are the differences between PowerVideoMaker Professional and PowerVideoMaker for PowerPoint 2000?
PowerVideoMaker Professional requires PowerPoint 2002/2003/2007.
PowerVideoMaker for PowerPoint 2000 works with PowerPoint 2000 only.
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| Using
PresenterSoft MediaEasy |
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Q:Which OS does MediaEasy work
with?
MediaEasy runs on Windows 98SE/NT4/ 2000/ Me/ XP/Vista .MACs are not supported
Does MediaEasy support Microsoft PowerPoint 2000?
Yes. MediaEasy works with PowerPoint 2000, 2002(XP) , 2003,2007.
Q:Can I use
PresenterSoft MediaEasy without Microsoft PowerPoint installed?
Yes. However you can't convert PowerPoint presentations into HTML,jpgs
or gifs without PowerPoint 2000 or XP installed.
Q:What audio and video formats
are supported by MediaEasy?
PresenterSoft MediaEasy support both Real and Windows Media format,you
can import files with file name extensions of rm, ra, asf, wmv, wma,
mp3, avi, wav, swf,ppt,mpg and mpeg.
Q:How many video or audio files can
be imported?
Currently, only one video or audio file can be imported , if you
want to import two or more video and audio files, you can combine
them using third party tools.
Q:How do I synchronize slides with audio
or video using MediaEasy?
First , Add the Microsoft PowerPoint slides, audio file or video file
that you want to synchronize, then rearrange the ordering of the slides
on the slidelist If necessary , next click play button to play video
or audio file, when the position reached , just click NEXT button
, then a marker will be added to the timeline.
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| How to Buy |
For more information, check out Customer Care Center
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Q: What kind of credit cards do you accept?
A:All major credit cards are accepted (Visa, MasterCard/Euro card,
American Express, and Diner's Club.). During the registration process,
you will be given an option to place a fax or mail order as an alternative
to the standard online credit card order.
Q:How secure is the order process?
A:The share-it! order process is protected via a secure connection
so that the data sent to the recipient can only be read by the recipient.
Important information such as credit card numbers, addresses, etc.
is sent to the recipient securely via the Internet.
All of the data entered on the protected pages is encrypted using
the SSL (Secure Socket Layer) protocol. The servers support SSL Version
3 and 168-bit Triple DES encryption. The RSA module and SSL sessions
feature 1024-bit encryption.
Q: How can I place a purchase order?
Customer Care Center
Q:What's your refund policy?
A: Refund Policy
Q:What's your upgrade policy?
A:An upgrade is a major change in the product denoted by a new version number (e.g. 1.0 to 2.0).
An update is a minor release represented by a tenth change in the version number (e.g. 2.1 to 2.2).
Any minor updates is free. For example, if you have purchased version 1.0 of the product, you will get all the further 1.x versions free.
An upgrade provides a significant amount of improvements and new features, you'll need to pay an upgrade fee if you want to take advantage of this upgrade.
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